Privacy Policy

We collect information you provide directly to us, such as when you book a consultation, complete our contact form, or correspond with our team. This may include your name, email address, phone number, organisation, and the details of your enquiry.

We also collect limited technical information automatically when you visit our website, including:

• Device and browser type, and general location inferred from your IP address.
• Pages viewed, time spent, and the links you interact with.
• Cookies and similar technologies that help the site function and remember your preferences.

We use the information we collect to operate, maintain, and improve our services. Specifically, we use it to:

• Respond to your enquiries and schedule consultations.
• Provide, personalise, and improve our consulting services.
• Send relevant updates where you have asked to hear from us.
• Meet our legal, regulatory, and professional obligations.

We do not sell your personal information to third parties.

Where applicable, we process your personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations relevant to the healthcare and aged care sectors.

We may share your information with trusted service providers who support our operations (for example, email delivery and analytics providers), strictly to the extent needed to perform their functions on our behalf.

We may also disclose information where required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal and professional obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or de-identify it.

We apply reasonable administrative, technical, and physical safeguards designed to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal limits.
• Withdraw consent or object to certain processing.

To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

Our website uses cookies to keep the site working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling some cookies may affect how the site functions.

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. We encourage you to review this page periodically to stay informed about how we protect your information.